1. Booking Confirmation

• A booking is confirmed only after full payment is received and a confirmation email with ticket details is issued.

• It is the passenger’s responsibility to review booking details (name, date, destination, passport details) immediately upon receipt.

• Any errors must be reported within 24 hours of booking.

2. Passenger Information

• The passenger name must exactly match the government-issued ID or passport.

• The company is not responsible for denied boarding due to incorrect passenger information.

• Passengers are responsible for ensuring they meet visa, passport, and health requirements for travel.

3. Payment Terms

• All fares are subject to availability at the time of booking.

• Prices may change until the booking is confirmed.

• Accepted payment methods will be specified at checkout.

• Additional charges may apply for baggage, seat selection, meals, or special services.

4. Fare Rules & Restrictions

• Some fares are non-refundable and/or non-changeable.

• Promotional or discounted fares may have stricter change and cancellation policies.

• Fare differences and service fees may apply to modifications.

5. Cancellations & Refunds

• Cancellation policies depend on the fare type and airline rules.

• Refund processing time may take 7–30 business days, depending on the airline and payment provider.

• Convenience fees or service charges are typically non-refundable.

• No-show passengers may forfeit the full ticket value.

6. Flight Changes

• Change requests must be made before departure.

• Change fees and fare differences apply.

• Same-day changes are subject to airline approval and availability.

7. Schedule Changes & Delays

• Airlines may change schedules, delay, or cancel flights due to operational, weather, or safety reasons.

• The company is not liable for indirect losses (hotel bookings, car rentals, missed connections).

• In such cases, passengers must follow airline rebooking policies.

8. Baggage Policy

• Baggage allowance depends on the airline and fare type.

• Excess baggage charges are payable directly to the airline.

• The company is not responsible for lost, delayed, or damaged baggage; claims must be filed with the airline.

9. Check-In & Boarding

• Passengers must arrive at the airport as per airline guidelines (usually 2–3 hours before departure).

• Failure to check in on time may result in denied boarding without refund.

10. Travel Insurance

• Travel insurance is strongly recommended.

• The company is not liable for losses due to medical emergencies, trip cancellations, or unforeseen events.

11. Force Majeure

• The company shall not be held liable for events beyond its control, including natural disasters, government actions, strikes, pandemics, or security issues.

12. Limitation of Liability

• The booking platform acts only as an intermediary between the passenger and the airline.

• Liability is limited to the amount paid for the booking.

• Airlines operate under their own terms and conditions.

13. Governing Law

• These terms are governed by the laws of the country where the company is registered.

• Any disputes shall be resolved in the competent courts of that jurisdiction.

14. Amendments

• The company reserves the right to amend these terms at any time without prior notice.

• Updated terms will be published on the website.