A: Search for your preferred destination, enter your travel dates and number of guests, and select the accommodation that best fits your trip. You can then complete your booking securely online.
You can also submit an inquiry if you need help finding the right stay or planning your trip.
A: Many accommodations can be confirmed instantly. Some properties may require approval from the hospitality partner before the booking is finalized.
The confirmation status will be shown during the booking process, and you will receive an email once your reservation has been confirmed.
A: Come2Holiday offers vacation homes, villas, apartments, beachfront condos, hotels, boutique stays and other carefully selected accommodations.
Available property types vary by destination and travel dates.
A: Yes. You can submit an inquiry if you have questions about a property, need help comparing accommodations or want assistance planning your trip before booking.
A: Yes. Come2Holiday can assist with family trips, group holidays, birthdays, anniversaries, honeymoons and other special occasions.
Include the details in your inquiry or discuss them with your TripPilot after booking.
A: Yes. You can search for and book both one-way and round-trip flights through Come2Holiday.
A: Yes. Flight fares, schedules and availability are retrieved from live airline and travel inventory.
Prices may change until the booking and payment have been completed.
A: Yes. Once your flight booking has been completed successfully, you will receive a confirmation email containing your itinerary and booking information.
A: Yes. You can search and book flights yourself, or ask your TripPilot to help arrange your flights after booking your stay.
Flight costs are charged separately.
A: Yes. Your flights do not need to be booked at the same time as your stay.
You can search for flights through Come2Holiday afterward or ask your TripPilot for assistance.
A: A TripPilot is your dedicated local expert, automatically included with every accommodation booking made through Come2Holiday.
After your booking is confirmed, your TripPilot will contact you personally and help make your trip smoother, more personal and easier to plan.
A: Your TripPilot can help arrange:
Available services may vary by destination.
A: After your accommodation booking is confirmed, you will receive a personalized email introducing your TripPilot and explaining how to contact them.
You can also submit an inquiry before booking if you need help planning your trip.
A: Yes. The TripPilot service is automatically included with every accommodation booking made through Come2Holiday to help make your stay smoother, more personal and easier to plan.
Come2Holiday charges an 8% guest service fee, which supports the booking platform, customer assistance and the TripPilot service included with your stay.
Third-party products and services, including groceries, flights, airport transfers, tours, restaurant costs and activities, are charged separately.
A: The 8% guest service fee supports the Come2Holiday booking platform, customer assistance and the personalized TripPilot service included with your stay.
Your TripPilot can help you plan and coordinate additional parts of your trip using local knowledge and trusted service providers.
A: Your TripPilot is available during the contact hours communicated after your booking and can assist with recommendations, trip arrangements, special requests and local guidance.
Come2Holiday support is available 24/7 for urgent questions, booking assistance and unexpected issues before or during your stay.
A: After booking, you will be invited to complete a short trip preferences form.
The form helps your TripPilot understand your travel style, interests and priorities so they can provide more relevant recommendations and support.
We may ask about:
Your TripPilot will use this information to recommend and help arrange experiences, dining, transportation, groceries and other details that fit your trip.
A: No. Completing the form is optional, but it helps your TripPilot provide more personalized and relevant assistance.
You can also share your preferences directly with your TripPilot after booking.
A: Yes. Depending on your destination, you can explore or request tours, activities, transfers, dining arrangements, groceries and other travel services.
Your TripPilot can also recommend experiences based on your interests and travel style.
A: In supported destinations, your TripPilot can arrange grocery pre-stocking so your selected groceries and essentials are delivered to your accommodation before or around your arrival.
The cost of the groceries, delivery and any applicable supplier charges will be confirmed separately.
A: Yes. Your TripPilot can help arrange airport transfers between the airport and your accommodation.
Availability and pricing depend on the destination, group size and transportation provider.
A: Yes. Your TripPilot can help coordinate cakes, decorations, dining reservations, experiences and other special requests.
Availability and pricing depend on the destination, supplier and amount of notice provided.
A: No. Experiences and additional services depend on local supplier availability and may vary by destination.
Your TripPilot will confirm what can be arranged for your trip.
A: Come2Holiday accepts Visa, Mastercard, American Express and Discover.
Available payment options will be displayed securely during checkout.
A: Yes. Payments are processed through secure payment systems.
You should only make payments through official Come2Holiday checkout pages, confirmed payment links or verified payment instructions.
A: Yes. A confirmation email will be sent to the email address entered during the booking process.
Check your spam or junk folder if you do not see it after completing your reservation.
A: Your stay and flights may be booked directly through Come2Holiday.
Some experiences and additional services may be arranged and paid for separately through your TripPilot after your accommodation booking has been confirmed.
A: The full price breakdown will be shown before checkout.
This may include the accommodation rate, taxes, cleaning fees, the Come2Holiday guest service fee and any other applicable charges.
Always review the final total before completing your payment.
A: The guest service fee helps Come2Holiday provide secure booking support, customer assistance and personalized service from a dedicated TripPilot.
Unlike a traditional booking platform, Come2Holiday helps guests bring together more of their trip, including accommodation, flights, groceries, transportation, dining and local experiences.
A: Booking changes depend on availability and the conditions attached to your reservation.
Contact Come2Holiday as soon as possible if you need to change your travel dates, guest count or other booking details.
Additional charges may apply.
A: Cancellation policies vary by accommodation, flight, experience and service provider.
The applicable cancellation policy will be shown before you complete your booking and included in your confirmation details.
A: If you submitted an inquiry, availability is not guaranteed until the booking has been confirmed.
If your selected accommodation is no longer available, our team may recommend suitable alternatives for your dates.
A: Contact your TripPilot during the contact hours communicated after booking for local guidance, trip arrangements and general assistance.
Come2Holiday support is available 24/7 for urgent booking questions and unexpected issues before or during your stay.
For police, fire or medical emergencies, contact the appropriate local emergency service first.
A: Locally made trips combine convenient online booking with personalized support from someone who knows the destination.
You can book your stay and travel services through Come2Holiday, while your TripPilot helps you plan and arrange the additional details of your trip using local knowledge and trusted partners.
A: Come2Holiday does more than provide accommodation listings.
Every accommodation booking automatically includes a dedicated TripPilot who can help arrange flights, airport transfers, groceries, experiences, restaurant reservations and other travel details.
This gives you the convenience of online booking with the support of a local expert.
A: No. You can book your accommodation and manage the rest of your trip independently.
Your TripPilot is available whenever you want recommendations, assistance or help arranging additional services.
A: Yes. You can book only your accommodation or build a more complete trip with flights, transportation, groceries, experiences, dining and special requests.
Your TripPilot can use your trip preferences to tailor recommendations and arrangements to your interests, group and travel plans.
A: Yes. You can search for and book flights without booking accommodation, subject to availability through the flight booking system.
TripPilot support is included with accommodation bookings.
